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Geometric Color Blocks

Island Shuttle – Frequently Asked Questions

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📞 How do I book a ride?

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Booking is simple — just give us a call at 902-842-0441 or fill out our Contact Us Form

 

We’ll take care of everything and make sure your trip is all set!

 

💳 Do I need to pay a deposit?

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Yes — a $25.00 seat reservation fee is required to secure your booking


• This guarantees your seat


• It is applied toward your total fare (not an extra charge)


• Seats are not held without the reservation fee

 

❗ What is your cancellation policy?

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We understand that plans can change and always try to be as accommodating as possible


• The $25.00 reservation fee is non-refundable


• With reasonable notice, If you already paid and it's no longer than 24 hours you will get a refund, minus the $25.00 reservation fee, or we can give you a credit and will go towards your next ride you book with us
 

We truly appreciate as much notice as possible

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⏰ How early should I book?

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We recommend booking as early as possible, as seats can fill up quickly.


The sooner you book, the better — especially for weekends and busy travel days.

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📅 When do you run?

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We operate 7 days a week

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Offering scheduled trips between Cape Breton, Halifax, and surrounding areas.​


Pick Ups & Drop Offs: Exact locations and times will be confirmed when you book.

 

💵 How much does it cost?

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Pricing depends on your pick-up and drop-off location

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  • Discounts for round trips

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  • Senior and student discounts​

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  • Kids Under 12 discounts

 

Call us anytime for exact pricing!

 

🐾 Can I bring a pet?

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Yes — we are pet-friendly! Please let us know ahead of time so we can make the proper arrangements.

 

🕒 Can I reach you after hours?

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Yes! We offer a 24-hour answering service, so you can reach us anytime.

 

Weather & Storm Policy

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⛈️ Do you run in bad weather?

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Your safety is always our top priority.


We run as scheduled whenever it is safe to do so.

However, during severe weather, trips may be:


• Delayed


• Rescheduled


• Or cancelled

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📲 How will I know if anything changes?

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• We will contact you directly with updates


• You can also call us anytime for the latest information

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We always do our best to stay on schedule,

but when it comes to weather, safety comes first — always.

 

 

💬 Still have questions?

Give us a call at 902-842-0441

Or Fill Out our Contact Us form!

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